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The company's plan and results of promoting employee engagement and retention
Additionally, in 2024, there was an Employee Engagement Survey conducted by Gallup within the Company. This survey included the participation of employees who provided feedback and suggestions, and the results of the survey were as follows:

which is the highest score in the SCG group. Companies in SCG Decor then used the survey results to develop improvement plans according to the employee feedbacks. Examples of work environment improving plans in 2024 by SCG Ceramics are as follows:
Facility Improvement Details for Employees 2024
As suggestions given by employees in Employee Engagement Survey 2023
Improve Facility
1 Issue Action Done
(Jan - Mar 2024)
 Next Step
Environment Rest Area and Scenery
  • Add more green space
  • Add more rest areas
  • Add and improve rest areas
  • Improve scenery
  • Add and improve rest areas
  • Improve scenery
Environment - Dust
  • There is a lot of dust in the factory
  • Regularly organize for industrial cleaning machine services
2 Issue Action Done
(Jan-Mar 2024)
 Next Step
Cafeteria
  • Small servings
  • Cleanliness
  • Food quality
  • Not many food selections
  • Broken building structure
  • Monthly food shop assessments and notifications of improvements
  • Increase rotating food shops
  • Organize a mobile food market
  • Conduct food shop evaluations
  • Change the pillars and steel beams where needed.
  • Increase rotating food shops
3 Issue Action Done
(Jan - Mar 2024)
 Next Step
Toilet
  • Bad smell
  • Cleanliness
  • Broken toilets
  • Schedule toilet cleaning hours
  • Fix/change toilets
  • stall doors
  • Fix/Change toilets
  • Fix doors, mirrors, and paint the toilet.
4 Issue Action Done
(Jan - Mar 2024)
 Next Step
Security
  • Improve the basics to take care of the employees
  • Paint the road markings
  • Add more street lights
  • Put gravel stones in potholes and where puddles form
  • Add more security cameras
  • Add more street lights
Improve Facility HK
Renovating
the factory’s office toilets
Before
After
Renovating Recycle 2 fence
Fixing the Control Room’s ceiling
in the training center
Before
After
Renovating the pathway in front of the factory
Painting road markings
in the factory’s area
Before
After
Adding a coffee shop and a bakery
The Company resignation rate is
% 2022 2023 2024
% of total employee 5.7 7.4 11.1